Shipping Policy

Wondering if we ship to your location in Canada? The answer is yes!

 

We ship to all provinces and territories in Canada, including Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, and Yukon. We do not ship to locations outside of Canada.

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Carrier: We primarily utilize Purolator for shipping. However, please note that KBC reserves the right to change carriers at any time to ensure the best shipping experience for our customers.

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Shipping Rates: Shipping rates are pre-calculated based on a combination of your ship-to address, item weight, and total order weight.

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Processing Time: Orders are typically processed and shipped within 3 business days of receipt, excluding weekends and holidays. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

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Delivery Time: Delivery times vary depending on the destination.

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Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your shipment and estimated delivery date.

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Shipping Restrictions: We currently ship to all provinces and territories in Canada. However, certain remote or inaccessible areas may have limited shipping options or extended delivery times.

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Contact Us: If you have any questions or concerns about our shipping policy or need assistance with your order, please contact our customer service team at 905-565-7117 or 800-315-6252. We are here to help ensure a smooth and satisfactory shipping experience for you, our customer.